Terms of service

General terms and conditions of business §Section 1 Scope of application For all orders placed with PIXLIP GmbH, with its registered office at Raiffeisenstraße 17, 40764 Langenfeld (hereinafter "PIXLIP" or "we"), the following general terms and conditions apply. Our contractual partners are referred to in the following conditions as "purchaser" or "you". These general terms and conditions also apply to future business relations without us having to refer to them again. If a contractual partner uses conflicting or supplementary general terms and conditions, their validity is hereby objected to; they shall only become part of the contract if we have expressly agreed to them. You can view and download the general terms and conditions of business at any time on this page. §2 Contract partner, conclusion of contract The contract of sale is concluded with PIXLIP. We conclude contracts exclusively with contractual partners who order the products offered by us for the purpose of their commercial or independent professional activity or within the scope of their official or official activity. The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue. For a binding offer you can use the order button provided for this purpose on our website. In this case a contract is only concluded through our acceptance. The automated order confirmation sent to you in this case does not constitute acceptance. Acceptance is only effected by an order confirmation sent to you by us. Order confirmations are sent exclusively by e-mail or in writing. You are obliged to check the order confirmation immediately (without culpable hesitation) for its correctness and to assert errors in the order confirmation immediately. You are also subsequently entitled to prove that the contract was concluded with a different content. We will also gladly send you an e-mail with an individually prepared binding offer in response to your inquiry sent by telephone, e-mail, fax or in writing. In this case a contract is concluded with your acceptance of this offer in writing. Also in this case your acceptance of the contract is followed by a confirmation of order from us. Subsequent changes to the contract require a new order confirmation to be effective. The new order confirmation issued in this way renders the previous order confirmation invalid to the extent that they are identical. The languages available for the conclusion of the contract are German and English. We store the text of the contract in accordance with our data protection regulations. The data protection regulations can be viewed on our website in the corresponding category (LINK). With the acceptance of your order we will send you the order data and our general terms and conditions by e-mail. §3 Performance PIXLIP products are modular systems. The details of the performance result from our product description [LINK] which is part of these general terms and conditions. You can only make qualitative claims to the ordered goods to an amount, in which they can be made reasonably or customary for goods in the ordered price range. Some important conditions regarding the prints used are specifically mentioned here: Prints Prints are reusable once, as long as they are treated according to the product description. If guarantees are given in the product description or elsewhere, the prints are excluded from the guarantees. In the case of reprints or the demand for colours that have already been used in a previous order, deviations in structure, colour and/or luminous intensity of the prints compared to previous orders are reserved, provided that these deviations are due to the nature of the materials used, are customary in trade and cannot be technically excluded. In particular, we reserve the right to deviations among the prints which are due to the fact that we cannot reasonably obtain all prints from the same supplier. We reserve the right to deviations in the colour of the prints compared to the printing information provided to us, insofar as these deviations are due to the nature of the materials used, are customary in the trade and cannot be technically excluded. The prints are adjusted to the respective system frames developed in the PIXLIP module system and are not to be inserted into frame systems of third frame manufacturers. Duty to cooperate in printing; simultaneous print approval You are obliged to provide us with the information for the creation of the prints used in the module systems (print information).
If print information is made available by the buyer in compliance with the conditions stated below, this shall be deemed to be approval for printing without the need for a separate release declaration.

This information is:

1. order number

1a. when ordering reprints, the complete and correct order number of the first print

2. name of the buyer and customer number,

3. a list of the files to be printed, in each case in PDF format; if the files are exclusively image files, the use of the file formats JPG, TIFF is also permitted;

- including allocation of the items mentioned in the order confirmation,

- including information on the scale used,

4. if applicable, information on so-called transition motifs, i.e. those that extend over several individual frames, including a marked view file.

All colours must be created in the CMYK print colour space; screen colours (RGB) cannot be processed. All spot colours are converted to CMYK approximate values.

In order to make it possible to check your print data, a file according to No. 3 may only contain one page at a time and must be named as follows: "frequency_your_company_name_widthXheight_scale_continuous-number.pdf".

The above information should be sent to: grafik@PIXLIP.com .

The buyer is liable for the contents that are sent to us. We reserve the right to reject print motifs whose presentation would constitute a criminal offence or which show racist, violence glorifying or pornographic motifs.

§4 Terms of delivery

Shipping costs are added to the stated product prices. You can find out more about the amount of the shipping costs in the offers.

We only deliver by mail. Unfortunately, it is not possible to pick up the goods yourself.

We do not deliver to packing stations.

§5 Delivery time

A delivery time stated in our offer or the order confirmation begins at the earliest with the dispatch of the order confirmation.

Periods for delivery times stated in our offer or our order confirmation shall not commence for prints if we have not yet received the printing information according to §3.

In the case of subsequent contract changes, the date stated in the new order confirmation shall apply. Verbal promises regarding the delivery time are invalid.

§Section 10 Warranties and Guarantees

The statutory law on liability for defects shall apply.

Among merchants, the immediate obligation to inspect and give notice of defects as stipulated in § 377 of the German Commercial Code (HGB) shall apply; this obligation shall apply equally to contracts involving the delivery of movable objects to be manufactured or produced, § 381 (2) HGB. If you omit the notification of defects regulated therein, the goods shall be deemed to have been approved, unless the defect was not recognisable during the inspection.

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the shop. If guarantees are given in the product description or elsewhere, the prints are excluded from the guarantees.

In the event of a warranty claim, the goods will be exchanged by returning the defective goods, unless the return is unreasonable. A return label to be provided by us shall be used for the return shipment.

§11 Liability for body, health and life

For claims based on damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation

-in case of injury to life, body or health

-for intentional or grossly negligent breach of duty

-for guarantee promises, if agreed

- insofar as the scope of application of the product liability law is opened.

In the event of a breach of material contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.

Otherwise claims for damages are excluded.

§12 Online dispute resolution

Online dispute resolution according to Art. 14 para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can access at http://ec.europa.eu/consumers/... find.

§13 Final provisions; place of performance; place of jurisdiction

The place of fulfilment is the registered office of PIXLIP, unless otherwise agreed.

German law applies under exclusion of the UN purchase law.

If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our registered office.

A change of these general terms and conditions is only possible in writing.

§6 Payment

Customs duties are passed on to the customer.

In our shop you have the payment via Paypal at your disposal:

You pay the invoice amount via the online provider Paypal. In principle, you must be registered there or register first, authenticate with your access data and confirm the payment order to us. You will receive further instructions during the ordering process.

§6a Additional General Terms and Conditions and Data Protection Notice of CB Bank

For purchases on account, we work together with CB Bank GmbH, Gabelsbergerstr. 32, 94315 Straubing (hereinafter referred to as "CB Bank"). If an effective sales contract between PIXLIP and the Buyer is concluded when using the payment method purchase on account, we assign our payment claim to the CB Bank. With regard to the processing of these payments, the General Terms and Conditions of CB-Bank also apply, which to this extent form part of these General Terms and Conditions. Regarding the data processing, our data protection regulations apply.

§Section 7 Right of withdrawal

Entrepreneurs are not granted a right of withdrawal.

§8 Retention of title

The goods remain our property until full payment has been received.

We reserve title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; you assign to us in advance all claims arising from this resale - irrespective of any combination or mixing of the reserved goods with a new item - in the amount of the invoice amount, and we accept this assignment. You shall remain entitled to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.

§9 Damage in transit

The risk of accidental loss and accidental deterioration shall pass to you as soon as we have delivered the item to the forwarding agent, the carrier or any other person or institution designated to carry out the shipment.